Expert Institute is a high-performance, results-driven company committed to exceptional service, innovation, and continuous improvement. We thrive on collaboration and accountability and we all inherently have a relentless focus on exceeding client expectations. Our business, both growing and profitable, runs on a sales engine that is high-energy and performance-driven.
We believe our people, culture, and core values are the foundation of our success.
As the HR & Office Manager, you will play a pivotal role in workplace culture, employee development, and office operations in our Milwaukee office in the heart of the Third Ward. This role requires a dynamic, people-first professional who can drive talent development, engagement, and HR initiatives while maintaining an upbeat yet organized and efficient office environment.
What You’ll Be Doing
Office & Operations Management
Oversee office supply orders, deliveries, and staff lunch coordination.
Address office-related concerns proactively to maintain a positive work environment.
Employee Engagement & Workplace Culture
Develop and lead initiatives that enhance employee morale, retention, and workplace culture while being seen as a source of positivity in the office.
Organize business and social events to foster team cohesion.
Serve as the Sponsor for the Events Committee, providing vision and support.
Champion diversity, equity, and inclusion in everything we do at Expert Institute.
Use formal and informal employee feedback, such as engagement and exit surveys, to drive meaningful improvements.
HR & Talent Development
Act as a liaison between employees, management, and the rest of the HR team to ensure seamless communication.
Play an active role in recruiting, onboarding, and workforce planning for the Milwaukee office.
Provide guidance on employee relations matters, partnering with HR as needed.
Training & Development
Design, coordinate, and deliver customized training programs forall staff including sales professionals at all experience levels.
Contribute to company-wide learning & development initiatives across all locations.
Drive talent development using behavioral assessments (e.g., Predictive Index, CliftonStrengths, DISC).
Enhance our performance management framework, including career paths, competencies, and feedback mechanisms.
Build and/or improve scalable learning programs, such as new hire onboarding and mentorship programs.
Leadership & Communication
Set the tone for work ethic, accountability, and leadership within the office.
Bring energy, positivity, and a solutions-driven approach to every challenge.
Use strong written and verbal communication skills to develop engaging presentations and strategic communications.
What We’re Looking For
We need a people-first professional who:
Will act as a role-model for professionalism and self-motivation.
Thrives in a fast-paced, high-performance environment.
Has a passion for employee engagement, training, and professional development.
Excels in event planning, team-building, and workplace culture initiatives.
Maintains confidentiality and professionalism in all HR-related matters.
Values civility and professionalism (e.g., a “please and thank you” mindset).
Can adapt and apply best practices from different organizational experiences.
Works resourcefully in a dynamic, fast-paced environment where we get a lot done every day without a large corporate infrastructure.
All your information will be kept confidential according
What We Offer
Competitive salary, including an annual discretionary bonus.
Comprehensive benefits (medical, dental, vision, disability, life insurance, mental health support).
Paid time off and company-paid holidays.
401(k) retirement plan with an employer match.
Why Join Us?
This is an opportunity to make a real impact in a growing company with a strong Milwaukee presence. If you’re excited about shaping company culture, driving employee engagement, and leading training initiatives, we’d love to connect!
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Are you ready to elevate your career as an HR & Office Manager at Expert Institute? Nestled in the vibrant Third Ward of Milwaukee, our energetic team is committed to exceptional service and fostering an amazing workplace culture. In this pivotal role, you’ll go beyond typical HR duties, diving headfirst into creating a positive work environment and driving innovative employee engagement initiatives. You'll oversee the day-to-day operations of our office, ensuring everything runs smoothly while handling everything from organizing staff lunches to addressing any concerns that arise. Your people-first approach will help enhance morale and retention, and your leadership skills will be crucial in organizing business and social events. You’ll also be at the forefront of talent development, playing an integral role in recruiting, onboarding, and training staff across various levels. From designing custom training programs to enhancing our performance management framework, your contributions will be vital to the growth and success of our team. Join us and help shape our culture while collaborating with fellow professionals who share a passion for innovation. If you thrive in a fast-paced environment and wish to influence others positively while driving meaningful improvements, Expert Institute is the perfect place for you to make a significant impact!
Founded in 2011, Expert Institute is a technology-driven platform for connecting lawyers seeking technical expertise with qualified experts in every field for consultative support, expert witness testimony, and case specific guidance. Expert Insti...
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