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(fluent English) Freelance Hiring Specialist (Brazil)

SupportYourApp family is growing, and we’re looking for a Freelance Hiring Specialist to conduct video interviews with potential candidates. In this role, you’ll play a key part in evaluating talent and ensuring a smooth candidate experience.

To be successful in this role, you need to ensure we offer a positive candidate experience and meet our hiring needs.

Excited? Let’s see what it takes 💛

What you will do:

  • Conduct video interviews with potential candidates;
  • Assess candidates' communication skills, experience, and overall fit for the role;
  • Provide detailed feedback on interviewed candidates;
  • Ensure a positive candidate experience throughout the interview process;
  • Be an ambassador of SupportYourApp and promote our company’s brand and values.

What you need to succeed in this role:

  • Excellent communication skills of written and spoken English (C1+);
  • Experience with Human Resources Management Software and Applicant Tracking System;
  • At least 1−3 years of the Talent Acquisition or Recruiter experience;
  • Good time management skills with the ability to juggle various open positions;
  • Desire to advance in IT;
  • Experience with recruiting candidates through different job websites, sourcing skills;
  • Open, easy-going personality.

Will be a great plus:

  • Any other foreign language knowledge is a plus.

Benefits and Perks:

  • Flexible hours;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Good bonuses for referring friends;
  • Work-life balance;
  • Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

What You Should Know About (fluent English) Freelance Hiring Specialist (Brazil), SupportYourApp

SupportYourApp family is expanding and we’re thrilled to invite a Freelance Hiring Specialist to join our dynamic team! In this exciting role, you’ll have the opportunity to conduct video interviews with potential candidates, helping us assess their fit for the diverse roles we offer. Your knack for connecting with people and evaluating talent will shine as you provide thoughtful feedback on interviews and create a welcoming environment that fosters a positive candidate experience. We value communication and collaboration at SupportYourApp, so your excellent spoken and written English skills will be key to representing our brand and values effectively. With a flexible schedule that allows you to work from anywhere, you’ll be part of a supportive and international environment, bringing your unique talents to help us continue to grow. If you have at least 1-3 years of experience in Talent Acquisition, along with a good sense of time management and a passion for advancing in the IT field, this could be the job for you! We’re all about inclusivity and encourage candidates from all backgrounds. So, if you’re ready to take the next step in your career and make a real impact, don’t hesitate to reach out and send your CV in English highlighting your skills!

Frequently Asked Questions (FAQs) for (fluent English) Freelance Hiring Specialist (Brazil) Role at SupportYourApp
What are the responsibilities of a Freelance Hiring Specialist at SupportYourApp?

As a Freelance Hiring Specialist at SupportYourApp, your primary responsibilities include conducting video interviews with candidates, evaluating their communication skills, experience, and overall fit for roles. You'll provide detailed feedback on interview performances, work towards ensuring a seamless candidate experience, and act as an ambassador for our company, promoting our brand values and inclusive workplace.

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What qualifications are required for the Freelance Hiring Specialist role at SupportYourApp?

To become a Freelance Hiring Specialist at SupportYourApp, you need to possess excellent communication skills in English (C1+) and have at least 1-3 years of experience in Talent Acquisition or recruiting. Familiarity with HR Management Software and Applicant Tracking Systems is important. Additionally, good time management skills and a friendly, open personality are essential for success in this role.

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How does SupportYourApp ensure a positive candidate experience during the hiring process?

SupportYourApp prioritizes a positive candidate experience through clear communication and feedback during the interview process. As a Freelance Hiring Specialist, you'll play a vital role in this, ensuring candidates feel valued and informed. We foster an inclusive environment where candidates can express themselves freely, aligning with our commitment to uphold our brand values throughout the hiring journey.

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What kind of flexibility does the Freelance Hiring Specialist position offer at SupportYourApp?

The Freelance Hiring Specialist position at SupportYourApp offers flexible working hours, which allows you to set a schedule that suits your needs. Additionally, the role is fully remote, giving you the freedom to work from virtually anywhere. This flexibility is designed to help you achieve a better work-life balance while contributing to our collaborative team.

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What benefits can a Freelance Hiring Specialist expect while working at SupportYourApp?

Freelance Hiring Specialists at SupportYourApp can enjoy several benefits, including competitive compensation in USD, opportunities for self-development in a green space environment, good bonuses for referring friends, and being part of an inclusive, multinational company. We are dedicated to treating our team members with unlimited care and providing a wholesome work experience.

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Common Interview Questions for (fluent English) Freelance Hiring Specialist (Brazil)
What strategies do you use to assess candidates during interviews?

When answering this question, highlight your approach to conducting structured interviews and how you evaluate candidates’ skills, experiences, and personality traits. Mention any specific assessment tools or techniques you use, along with examples of how these strategies have led to successful hiring outcomes.

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How do you handle a situation where a candidate is unqualified for the position?

In such situations, it’s best to remain professional and empathetic. Explain how you would provide constructive feedback to the candidate while ensuring they leave the interview with a positive impression of the company. Sharing an example where you've successfully navigated a similar situation will illustrate your ability to handle challenging interviews.

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How do you ensure diversity and inclusivity in your hiring process?

Share your commitment to diversity and inclusivity, discussing any methods you employ to reach diverse candidates. Explain how you ensure the recruitment process is free from bias, such as using blind resume reviews or structured interviews that focus on skills and competencies. Providing specific examples can enhance your response.

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Can you describe a challenging hiring experience and how you overcame it?

Reflect on a particular hiring challenge, whether it was filling a difficult position or maneuvering through a tight deadline. Outline the steps you took to address the challenge, including collaborating with other team members or leveraging your sourcing strategies, and describe the successful outcome.

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What role does feedback play in your interview process?

Discuss the importance of feedback in refining your interview techniques and enhancing candidate experiences. Describe how you collect feedback from candidates and hiring managers and how you use it to improve future interviewing strategies, thereby aligning with SupportYourApp’s commitment to continuous improvement.

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What is your approach to managing multiple open positions simultaneously?

Here, emphasize your organizational skills and the tools you use to keep track of various candidates and positions. Discuss your time management strategies and how you prioritize tasks to maintain efficiency, showing how this approach aligns with SupportYourApp’s fast-paced hiring processes.

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How do you build rapport with candidates during the interview?

Building rapport is key to a successful interview. Share tactics you utilize, such as active listening, engaging in small talk, or creating a friendly interview atmosphere. Providing tips that reinforce SupportYourApp’s values of caring and positivity can make your answer compelling.

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What technology and tools are you proficient with in recruitment?

Identify the HR software and Applicant Tracking Systems (ATS) you have experience with. Discuss how you leverage these tools to streamline the recruitment process, keep candidates organized, and manage communications, illustrating your tech-savvy side, which aligns well with a tech-focused company like SupportYourApp.

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Describe your experience with sourcing candidates from various platforms.

Detail your experience sourcing candidates from online job boards, social media, and professional networks. Highlight specific strategies you use for different channels, and how this expertise in diverse sourcing aligns with SupportYourApp's commitment to finding the right talent for the roles.

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What do you do to stay current on recruitment trends?

Sharing your ongoing professional development is vital. Talk about the resources you use, such as industry blogs, webinars, and networking events. Mention how staying informed on recruitment trends allows you to implement best practices in your role as a Freelance Hiring Specialist at SupportYourApp.

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SupportYourApp is a provider of outsourced customer support. It provides inbound, outbound, and backoffice customer support specifically for innovative software and hardware companies. The company was established in 2010 and is located in Wilmingt...

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DATE POSTED
March 19, 2025

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