HR Business Partner @ ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

The ING Think Forward Strategy is all about empowering people to stay a step ahead in life and business. The Human Resources (HR) team plays an important role in helping ING to deliver the strategy. The People Vision is to build the craftsmanship and engagement of everyone at ING for them to deliver on the purpose and the strategy of our bank. We do this by creating greater leaders and better managers and by offering people services that create a differentiating employee experience.

Your day to day

You will support the Senior HRBP Private Individuals and Tech in delivering strategic and operational HR services and people agenda to designated business units. You will contribute to the development and implementation of an efficient local HR strategy in line with Group HR and business priorities, local and global policies. You will act as a trusted advisor to managers and employees of the designated business areas, providing support and advice on human resources topics.

Key responsibilities:

• Partner with the Senior HRBP to design and implement the people strategy and build strategic workforce plans that support business goals.
• Manage the allocated business lines’ people cost and workforce planning, in collaboration with business leaders and finance partners.
• Coach and advise managers, supporting them in realizing the people strategy and addressing people
• Support annual people processes for designated areas: performance cycle, annual learning plans, succession planning, talent review, engagement action planning based on company surveys.
• Facilitate performance review processes (from target setting to performance review calibration sessions) and assist in developing performance improvement plans.
• Support with talent calibration sessions and succession planning efforts.
• Identify training needs and collaborate with the Learning and Development team to deliver targeted programs.
• Build, together with the managers, the action plan to address employee engagement,
• Prepare and present reports on employee engagement, turnover, and other key performance indicators.
• Analyze HR metrics and trends to provide actionable insights to leadership.
• Partner with Talent Acquisition to support recruitment efforts, including interviewing and candidate selection for selected senior & managerial roles.
• Act as an ambassador of the diversity & inclusion-strategy.
• Acts as a change agent and represents the voice of people during business transformation.

Part of a team of HR professionals, all responsible for their own area of expertise and domain, you also feedback the business needs and context to the HR experts, so they can create new or change existing people solutions.

You will report hierarchically to the Senior HRBP for Private Individuals & Tech, member of the HR management team in ING Bank Romania.

What you bring to the team

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 5-7 years of experience in HR, with minimum 2 years of experience as HR Business Partner, Generalist, or related HR role.
• Solid understanding of the HR service delivery model (Ulrich model) and how collaboration across functions is key in delivering value to the business. 
• Affinity with numbers and data and a good understanding on how data analysis and reporting support building the people agenda.
• Excellent interpersonal skills with a clear ability of influencing business leaders.
• Strong communication, problem-solving, and analytical skills.
• Experience working in a fast-paced, dynamic environment.
• Sensitivity to local employment legislation and regulations.
• Proficient English level.

What we offer

• Impactful work in a fun and collaborative environment.
• Hybrid way of working with flexible working schedule and short week options
• Open-concept offices designed for both teamwork and relaxation.
• Corporate events and social gatherings.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.