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Senior Talent Partner

We are looking for a Senior Talent Partner to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.

Joining M-KOPA as a Senior Talent Partner offers a unique opportunity to be at the forefront of a company that is transforming lives and fostering financial inclusion. M-KOPA’s products not only enhance the lives of individual customers but also positively impact entire households. One example is providing smartphones that enable children to access education and digital loans that support family businesses, M-KOPA indirectly benefits over 23 million lives.

You’ll will play a pivotal role in continuing this mission by supporting and developing our most valuable asset—our people. And let’s be honest, who wouldn’t want to be a superhero for 23 million people?

Your role will be crucial in ensuring that M-KOPA’s HR strategies are aligned with the company’s goals and values. Your broad experience in remote tech environments will be invaluable in navigating the complexities of a distributed workforce, ensuring that M-KOPA continues to build a resilient and innovative team.

This role is both strategic and operational, offering a broad job scope that will keep you engaged and challenged.

M-KOPA’s commitment to sustainability, as evidenced by its carbon-negative status and the displacement of over 2 million tonnes of carbon emissions, underscores the company’s dedication to a better future. As part of a forward-thinking organization that not only prioritises financial and social impact but also environmental responsibility. Your leadership in refining HR processes and implementing innovative strategies will be key to driving M-KOPA’s growth and success, making this role both impactful and rewarding.

Based in or near London, you will have the unique opportunity to collaborate with talented colleagues across the UK, Europe, Kenya, South Africa, Nigeria, Uganda, Ghana, and beyond. This diverse and inclusive environment will enrich your professional experience and broaden your perspectives. If you are passionate about leveraging your HR expertise to support a mission-driven organization, we invite you to be a part of our journey towards a more inclusive and sustainable future.

Why This Role is Awesome:

  • Impactful Work: You’ll be part of a mission-driven company that positively impacts over 23 million lives, making a real difference in communities across the globe.

  • Collaborative: Collaborating with talented colleagues from the UK and Europe, to Kenya, South Africa, Nigeria, and more

  • Broad Scope: This role is both strategic and operational, offering a diverse range of responsibilities that will keep you engaged and challenged.

  • Evolving HR: Join a forward-thinking People team at the centre of transforming a high growth, international organization across talent, processes, and technology.

Skills You Need to Apply:

  1. Extensive Experience in Talent Management: The role demands a solid understanding of industry best practices, with a proven track record in, Talent Management, Internal Mobility, Succession Planning and Performance Management Frameworks

  2. Strong Project Management Skills: The ability to manage conflicting priorities, balance immediate needs with long-term goals, and design scalable workflows that enhance operational efficiency is crucial

  3. Data-Driven Decision Making: Proficiency in researching, preparing, and presenting data-driven reports, business cases, and proposals is essential. This includes leveraging data analytics to generate insights from talent and performance development metrics

  4. Leadership and Stakeholder Management: The role requires building and maintaining strong relationships with stakeholders, influencing change within organizations, and effectively collaborating with key stakeholders across levels

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

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What You Should Know About Senior Talent Partner, M-KOPA

Are you ready to make a life-changing impact? M-KOPA is on the hunt for a Senior Talent Partner who will play a crucial role in our Human Resources department, located in the vibrant city of Nairobi. Joining our mission-driven team means becoming a key player in a company dedicated to transforming lives through digital and financial inclusion. Our innovative products have already improved the lives of over 23 million people by increasing access to education and empowering family businesses. As the Senior Talent Partner, you will help shape our human capital strategy, ensuring it aligns perfectly with our organizational goals and values. Your extensive experience in talent management and remote tech environments will be invaluable as you navigate the complexities of a global, distributed workforce. In this strategic yet hands-on role, you’ll refine HR processes and implement innovative strategies that drive growth and sustainability. M-KOPA's commitment to social impact and environmental responsibility sets us apart as a forward-thinking organization, and we want you to be a part of it! You will collaborate with an inclusive team across various regions, enriching both your professional experience and personal perspective. So, if you’re passionate about creating a better world through your HR expertise, we invite you to join us on this exciting journey—we can’t wait to see the positive changes you will bring!

Frequently Asked Questions (FAQs) for Senior Talent Partner Role at M-KOPA
What are the key responsibilities of a Senior Talent Partner at M-KOPA?

The Senior Talent Partner at M-KOPA will lead the development and execution of HR strategies that align with company goals. This includes talent management, succession planning, performance management frameworks, and fostering a culture of internal mobility. You will also refine HR processes while supporting our commitment to building a diverse and equitable workforce.

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What qualifications do I need to apply for the Senior Talent Partner position at M-KOPA?

Candidates should have extensive experience in talent management and a solid understanding of industry best practices. Strong project management skills, data-driven decision-making abilities, and proven leadership experience are essential. A background in remote tech environments is beneficial, as this role involves navigating the complexities of a distributed workforce.

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How does M-KOPA support professional development for its Senior Talent Partner?

M-KOPA emphasizes continuous growth, offering various programs such as coaching partnerships, on-the-job training, and personalized development opportunities. Employees are empowered to take charge of their careers, aligning their aspirations with M-KOPA's mission to foster financial inclusion.

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What is the work environment like for a Senior Talent Partner at M-KOPA?

At M-KOPA, you’ll find a collaborative and diverse work environment that spans multiple regions, including Europe and Africa. You'll engage with talented colleagues from various backgrounds, enhancing your perspectives and experiences while enjoying the dynamic nature of a growing global organization.

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Why is the Senior Talent Partner role at M-KOPA impactful?

The role is impactful because it directly influences the wellbeing and development of M-KOPA's most valuable asset—its people. By building strategic HR initiatives that drive talent engagement and performance, you'll help M-KOPA maintain its mission of positively impacting millions around the globe.

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Common Interview Questions for Senior Talent Partner
How do you approach talent management as a Senior Talent Partner?

Highlight your understanding of talent management processes, including recruitment, retention, and performance evaluation techniques. Use specific examples from your previous experience to demonstrate how you’ve successfully managed talent pipelines and supported career development.

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Can you describe a successful project you led in a previous HR role?

Detail a specific project relevant to HR, explaining the context, your role, the actions taken, and the results achieved. Emphasize your project management skills and how your efforts contributed to both talent and organizational growth.

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How do you handle conflicts within a team?

Discuss your conflict resolution strategies, emphasizing communication, understanding different perspectives, and finding common ground. Provide a relevant example to illustrate your approach and the positive outcome.

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What metrics do you consider important when evaluating HR effectiveness?

Refer to metrics like employee engagement scores, turnover rates, recruitment effectiveness, and performance management feedback. Discuss how data-driven insights inform your decision-making processes and improvements.

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How do you ensure alignment between HR strategies and company objectives?

Emphasize the importance of understanding company goals through collaboration with leadership. Describe how you've developed HR strategies that align with organizational objectives, citing examples of successful initiatives you've implemented.

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What experience do you have with remote personnel management?

Share your experience in managing distributed teams, including communication tools and techniques you have used to maintain engagement and productivity. Offering examples of strategies used to foster team cohesion in remote settings will strengthen your response.

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How do you advocate for diversity and inclusion in the workplace?

Discuss your initiatives aimed at promoting diversity and inclusion, such as fostering diverse hiring practices or training programs. Provide specific examples of how you’ve driven change in previous organizations regarding inclusivity.

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What is your approach to continuous employee development?

Share your perspective on the importance of development opportunities, and discuss programs you've implemented or suggested in previous roles that have contributed to employee growth and satisfaction.

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How do you handle feedback from employees who may not agree with company policies?

Explain your approach to incorporating employee feedback into HR practices. Discuss your commitment to listening, understanding concerns, and working with stakeholders to address valid issues while maintaining necessary policies.

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Why do you want to work for M-KOPA as a Senior Talent Partner?

Express your passion for the company's mission and values, and how they align with your personal and professional aspirations. Elaborate on your enthusiasm for contributing to an organization that makes a meaningful impact on a global scale.

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We are a connected financing platform that serves the financially excluded We believe that everyone should have the power to achieve progress in their lives and M-KOPA’s solutions unlock this power. Our financial offerings are designed for the rea...

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DATE POSTED
February 25, 2025

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