People Systems Manager

About us:

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

💻 People Systems Manager

📍London (Hybrid, 40% in office)

Introducing People Systems at Trainline👋   

The People team at Trainline have made significant investment in our People Technology landscape in recent years. We are now embarking on an exciting transformation journey to optimize and enhance how we leverage people technology across the organization.  

We’re looking for a People Systems Manager to help us drive this forward. This role will be instrumental in managing, optimizing, and evolving our People systems landscape to ensure alignment with the organization's growth and strategic goals. The People Systems Manager will play a key role in driving the implementation of new HR technologies, improving system functionality through enhancements and releases, and transforming our HR processes to better support the business and employee experience. 

As a People Systems Manager at Trainline, you will… 🚄    

• People Systems Strategy: Drive the development and delivery of the People Systems strategy and roadmap, acting as overall product owner for the People systems ecosystem. 

• People Systems Management: Day-to-day management of People systems, including configuration, system updates, and issue management, ensuring optimal performance and user experience across the organisation. 

• Process Improvement: Identify and implement continuous improvement opportunities for People processes through automation, system enhancements, and leveraging technologies. Consult with key business stakeholders to address business needs and improve end-user experience. 

• Project Management: Manage end-to-end People technology projects, from planning and design to execution and post-implementation support. Ensure that projects are delivered on time, within scope, and within budget. 

• Data: extract the most benefit from the data within our people systems, turning complex data sets into tangible insights and recommendations that will help the People team and wider business increase understanding and drive positive change. 

• Compliance: work with the Technology, Finance and Compliance teams to ensure we always remain legally compliant, ensuring the correct governance procedures are in place to minimise risks in the way we manage employee data.  

We'd love to hear from you if you have...🔍   

• Demonstrated knowledge in People systems management with proven experience in maximizing the use of HR technologies. 

• Proven track record in leading People technology projects including global implementations. 

• Experience working with both enterprise and point solution HR technologies – Knowledge and experience with HiBob preferential. 

• Strong understanding of HR Processes. 

• Proficiency working with and analysing complex employee data. Good working knowledge of Excel essential. 

• Knowledge HRIS security configuration, data governance and privacy legislation. 

• Ability to understand technologies quickly through instruction, research, investigation of issues and testing. 

• A background of working with stakeholders from all levels and across functions including HR, Finance, Legal, IT. 

This is fantastic opportunity for someone who is passionate about People technologies, keen to work in a fast-moving, forward-thinking technology business, and looking to develop their career. 

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

• 💭 Think Big - We're building the future of rail 

• ✔️ Own It - We focus on every customer, partner and journey 

• 🤝  Travel Together - We're one team 

• ♻️ Do Good - We make a positive impact 

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!