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Area Human Resources Manager, US - A21 - Miami, Fl

Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. 

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

Job Description

About the Role 

As an Area HR Manager, you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing the H&M people strategy.  You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that aligns with business goals and achieves our financial targets.  

This field-based role reports into the Area Manager and is based out of Miami, Fl.

A Day in the Life 

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

  • Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan 

  • Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success 

  • Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans 

  • Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development 

  • You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers 

  • Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment 

  • Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges 

  • You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support 

  • You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives 

  • Required domestic and international travel up to 60% of the time  

Qualifications

Who You Are:  

  • 2-4 years of HR, retail leadership or people management, preferably in retail management 

  • Inclusive, positive, open to feedback, willing to multitask and learn on the job 

  • Strong commitment and experience with providing a high level of customer service 

  • Skilled at solving conflicts in a direct but positive way 

  • Strong professional maturity and the ability to deal with sensitive and confidential information 

  • Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training 

  • Proficient at Microsoft Office  

  • Store orientation and commitment to store management development 

 

Why You’ll Love Working at H&M 

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 

  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 

  • We are an inclusive company where you’re encouraged to be yourself at work 

  • You will have access to a large global talent community, where career growth and aspirations have no limits 

  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community 

  • You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: salary range is $81,400 - $91,600 annually** 

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. 

** H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Exact ranges will depend on geographic location of specific role. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. 

EEOC Code: PRO 

Average salary estimate

$86500 / YEARLY (est.)
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$81400K
$91600K

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What You Should Know About Area Human Resources Manager, US - A21 - Miami, Fl, H&M Group

Join H&M as an Area Human Resources Manager in sunny Miami, FL, where fashion meets culture! In this engaging role, you’ll be the strategic partner aligning our people strategy with business goals. You’ll dive into a vibrant and dynamic environment, where no two days are the same. On a typical day, you might be championing our unique H&M values, enhancing colleague and customer experiences, and working closely with store managers to develop talent. Additionally, your insights will help evaluate HR KPIs and devise actionable plans that resonate with our growth-oriented culture. You'll be responsible for creating a sustainable talent acquisition strategy, while ensuring compliance with all relevant legal requirements. Your ability to bridge the gap between colleagues and management will be crucial, as you navigate organizational changes and promote a culture of inclusion and belonging. If you have a strong HR background and a passion for retail leadership, H&M is where your journey begins. We believe in creativity and diversity, encouraging you to express yourself—both personally and professionally. With travel opportunities up to 60%, this role promises a perfect blend of strategic and hands-on HR management. Come help us shape a new world in fashion as you elevate our team and improve the colleague experience at H&M!

Frequently Asked Questions (FAQs) for Area Human Resources Manager, US - A21 - Miami, Fl Role at H&M Group
What are the main responsibilities of an Area Human Resources Manager at H&M?

As an Area Human Resources Manager at H&M, your primary responsibilities include collaborating with business leaders to implement HR strategies, promoting a culture of inclusivity, evaluating HR KPIs, and developing talent acquisition plans specific to your area. Additionally, you'll mentor store managers and ensure compliance with legal regulations, all while adapting to the ever-evolving retail landscape.

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What qualifications are required for the Area Human Resources Manager position at H&M?

For the Area Human Resources Manager position at H&M, candidates should have 2-4 years of HR, retail leadership, or people management experience, preferably in a retail setting. A solid understanding of HR laws and regulations, proficiency in Microsoft Office, and a commitment to providing exceptional customer service are also essential.

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How does H&M ensure a positive colleague experience in the Area Human Resources Manager role?

H&M prioritizes a positive colleague experience by implementing a people strategy focused on inclusivity and development. As an Area Human Resources Manager, you will champion H&M's values, provide HR subject matter expertise, and support change initiatives, ensuring that every colleague feels valued and motivated to succeed.

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What skills are important for an Area Human Resources Manager at H&M?

Key skills for the Area Human Resources Manager role at H&M include strong interpersonal and conflict resolution skills, a keen understanding of HR legal requirements, proficiency in strategic thinking, and the ability to provide constructive feedback. An inclusive and positive attitude is also vital to support our diverse workforce.

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What benefits do H&M employees receive as Area Human Resources Managers?

H&M employees enjoy comprehensive benefits, including health insurance, 401k matching, paid leave, and wellness programs. Additionally, the company fosters a culture of inclusion with access to Colleague Resource Groups, ensuring that every team member feels supported and connected.

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Common Interview Questions for Area Human Resources Manager, US - A21 - Miami, Fl
Can you describe your experience in HR management relevant to the Area Human Resources Manager position at H&M?

When answering this question, highlight specific HR management roles you've held, detailing your major responsibilities and achievements. Use metrics to illustrate your impact and how your experience aligns with H&M's commitment to fostering a high-performing culture.

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How do you handle conflict resolution within a team setting?

For this question, explain your approach to conflict resolution. Discuss strategies such as active listening, seeking common ground, and facilitating open dialogue among team members. Provide a specific example from your past experience to demonstrate your effectiveness in resolving conflicts.

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What strategies would you employ to enhance talent acquisition at H&M?

Discuss your methods for promoting employer branding and engaging potential candidates. Share innovative techniques you've implemented in previous roles, such as leveraging social media or community engagement, to build a robust talent pipeline.

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How do you ensure compliance with labor laws in your HR practices?

Explain your proactive approach to compliance, emphasizing your knowledge of relevant labor laws and regulations. Share how you stay updated on changes and implement training for colleagues to ensure understanding and adherence to legal requirements.

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Describe a time when you successfully led a change initiative.

When answering, focus on a specific change initiative you led, detailing the planning, communication strategies, and execution involved. Highlight how you supported colleagues through the transition and the positive outcomes that resulted.

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What role does company culture play in HR management?

Discuss the significance of company culture in attracting and retaining talent. Share your views on how an inclusive, values-driven culture enhances employee engagement and aligns with H&M's mission to empower self-expression and diversity.

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How would you assess HR performance metrics?

Outline your approach to assessing HR performance by discussing which key performance indicators (KPIs) you consider vital and how you interpret data to inform strategic decisions. Provide examples of how you've used data in the past to drive improvements.

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How do you motivate team members and drive performance?

Explain your strategies for motivating team members, including setting clear expectations, recognizing achievements, and fostering a supportive environment. Use examples to illustrate how you’ve encouraged performance and collaborated with team members.

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What do you know about H&M's values and how do they influence your HR philosophy?

Focus on H&M's commitment to diversity and inclusion, mentioning specific values that resonate with you. Discuss how these principles shape your HR philosophy and guide your interactions with colleagues to create a positive and supportive workplace.

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Why do you want to work for H&M as an Area Human Resources Manager?

Share your personal reasons for wanting to join H&M, such as their focus on creativity, diversity, and employee empowerment. Discuss how these align with your career aspirations and values, framing your passion for the fashion industry and HR.

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Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.

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December 29, 2024

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