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HR Operations Assistant Manager

Founded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a Toyota group company, that develops IT solutions wherever global businesses operate. Transforming into a technology and mobility company, TTS-US with it's 8 TTS affiliates worldwide is establishing a secure and resilient Toyota global value chain. The creative capacity to forge such limitless business opportunities is one of the strengths of Toyota Tsusho Systems. 

Summary: This position is responsible for the overall HR operations, including benefit administration, on/off boarding, payroll, employee relations, and visa administration for the company.

Essential Functions:

  • Maintain a high level management of all areas of HR and handle various HR operations while handling employee relations and projects.
  • Administrate employee benefits programs including, but not limited to: health insurance, FSA, 401K, COBRA, disability, LOA, STD-LTD, Worker’s Compensation, service award, vacation – sick and other company benefits.
  • Analyze, prepare, and process accurate payroll with applicable knowledge of various deductions (pre/post tax), local, state, and federal tax requirements, and gross-up calculations for expatriate payroll through ADP.
  • Act to ensure compliance with FLSA & I-9 and other applicable statutes and regulations related to HR.
  • Act to ensure all applicable withholdings including income taxes, deductions and to ensure all reports - records such as W2 & 941 be accurate.
  • Analyzes and provides advice to supervisors and managers on methods and approaches to resolve employee work problems; as directed, conducts employee counseling and disciplinary procedures including termination
  • Collect, compile and check data and assist to prepare immigration documents including visa petition.
  • Train employees to ensure adequate coverage during absences and to comply with requirements and to improve company employees’ performance.
  • Carry out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include rewarding and disciplining employees; addressing complaints and resolving problems.
  • Manage offboarding, including exit letters, payments, and exit interviews.
  • Explore and exploit opportunities for cost savings and maximizing efficiency and control.
  • Maximize productivity and efficiency through document management and assist in developing new policies and procedures.

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Native level Japanese required, business level English
  • 4-8 years of experience in a Human Resources professional role.
  • Strong knowledge of HR systems and databases.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize and delegate tasks in a fast paced environment.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Operations Assistant Manager, Toyota Tsusho Systems

Join Toyota Tsusho Systems US, Inc. as an HR Operations Assistant Manager and be an integral part of our journey to innovate and transform global business operations. Founded in 2011, we are not just an IT solutions provider; we’re a dynamic team committed to establishing a secure and resilient global value chain. As the HR Operations Assistant Manager, you'll have the opportunity to take the lead in managing all HR functions vital to our success. This includes everything from benefit administration, payroll processing, and employee relations to visa management. Imagine being the person who helps ensure employees feel supported and empowered! You will work closely with supervisors and managers, offering guidance on employee relations while also handling educational training and coaching initiatives. Your expertise will guide our payroll operations, ensuring compliance with laws and regulations, from FLSA to I-9 requirements. Additionally, you’ll have a hand in documenting immigration procedures and improving HR policies to enhance efficiency. If you have a Bachelor's degree in Human Resources, Business Administration, or a related field, plus 4-8 years of experience in HR, we want to hear from you! Proficiency in Japanese and business-level English will make you an even stronger fit for this role. If you thrive in a fast-paced environment and love leading HR initiatives, this position is calling your name!

Frequently Asked Questions (FAQs) for HR Operations Assistant Manager Role at Toyota Tsusho Systems
What are the main responsibilities of an HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc.?

As an HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc., your primary responsibilities will include overseeing HR operations like benefit administration, payroll management, employee relations, and visa processing. You’ll train staff, maintain HR compliance, and facilitate offboarding processes. Your role will directly impact employee satisfaction and operational efficiency, ensuring a supportive environment for all employees.

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What qualifications are required for the HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc.?

To qualify for the HR Operations Assistant Manager position at Toyota Tsusho Systems US, Inc., you need a Bachelor's degree in Human Resources, Business Administration, or a related field, along with 4-8 years of relevant experience in human resources. Proficiency in Japanese and business-level English is essential, as is having strong organizational skills and knowledge of HR systems.

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How does Toyota Tsusho Systems US, Inc. ensure compliance in HR operations?

Compliance is a top priority for HR Operations Assistant Managers at Toyota Tsusho Systems US, Inc. You will actively ensure adherence to FLSA, I-9 regulations, and statutory requirements related to payroll and employee benefits. This includes accurate documentation and timely reporting, ensuring that all processes remain compliant with legal standards.

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What skills are important for an HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc.?

Important skills for an HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc. include excellent verbal and written communication, strong organizational abilities, and attention to detail. You should also be adept at problem-solving and have the capacity to prioritize tasks in a fast-paced environment, fostering a supportive workplace culture.

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Can you describe the benefit administration role of the HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc.?

In the role of HR Operations Assistant Manager at Toyota Tsusho Systems US, Inc., you will administer comprehensive employee benefits programs encompassing health insurance, 401K plans, and various leave options. Your expertise will be pivotal in evaluating and optimizing these programs, ensuring employees have access to the benefits they need while maintaining compliance with relevant laws.

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Common Interview Questions for HR Operations Assistant Manager
What experience do you have with payroll processing and compliance?

To effectively answer this question, highlight your past experiences managing payroll, mentioning specific software like ADP you’ve used. Discuss your understanding of local and federal tax requirements, as well as how you've ensured compliance with labor laws in previous positions.

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How do you handle employee relations and conflict resolution?

Share your strategies for addressing employee conflicts, including your approach to active listening and mediation. Emphasize your ability to foster positive relationships and how you've successfully resolved issues in the workplace universally.

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What strategies do you use for managing offboarding and exit interviews?

Discuss the importance of transparency and feedback during offboarding processes. Mention your approach to conducting exit interviews to gather feedback and improve workplace culture while ensuring all documentation, like exit letters and payments, is handled promptly and accurately.

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Can you provide an example of a successful HR project you managed?

Choose a project that had a meaningful impact on the organization. Describe its objectives, your role in managing the project, the challenges you faced, and the positive outcomes that resulted. This showcases your leadership and project management skills.

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How do you ensure compliance with HR laws and regulations?

Elaborate on your methods for staying up-to-date with HR laws, including regular training and networking with other HR professionals. Mention the importance of conducting periodic audits of HR practices to ensure compliance is consistently maintained.

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What is your approach to employee training and development?

Highlight your belief in continuous learning and development. Describe methods you’ve used to assess training needs and how you’ve designed or implemented training programs to enhance employee performance and engagement.

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How do you prioritize tasks in a fast-paced HR environment?

Discuss your time management skills and how you utilize tools or software to stay organized. Share a specific example of a time when you juggled multiple responsibilities and how effective prioritization led to successful outcomes.

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What HR systems or databases are you familiar with?

List the HR information systems you’ve worked with, emphasizing specific functionalities that you excel with. Discuss your ability to adapt to new systems quickly and how you leverage data analytics to enhance HR operations.

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How would you handle a situation where an employee is consistently underperforming?

Share your approach to performance management, emphasizing open communication. Talk about how you would assess the root cause of underperformance and implement a structured improvement plan, ensuring support and resources are provided to the employee.

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What do you believe is the most important part of HR operations?

Your answer should reflect your understanding of HR's role in supporting the business. Discuss how you view effective employee engagement and compliance as crucial, and how HR operations drive organizational success through people management.

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Toyota Tsusho Corporation is the Toyota Group's general trading company that develops diversified businesses through consolidated companies in Japan and overseas and with customers around the world. The Company organized its business under operati...

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Full-time, remote
DATE POSTED
January 9, 2025

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